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Michigan Planners
800-674-9235

File a Claim

Need help with a health insurance claim?

Claims issues can be confusing and time-consuming. You do not have to figure it out alone. Our team is here to help make the process easier and more manageable.

Complete the form, and a member of our team will review your request and help guide you through the next steps.

Support Starts Here

Receive help within 1 business day.

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When Should I File a Claim?

You should complete this form if you need help with situations like:
  • A medical, dental, or pharmacy claim was denied and you are not sure why
  • You received a bill that you thought should have been covered by insurance
  • You need help understanding an Explanation of Benefits (EOB)
  • A provider says your insurance is inactive or cannot verify your coverage
  • You have questions about coordination of benefits
  • You need help confirming whether a doctor, facility, or provider is in network
  • You need a qualified health coverage letter or other coverage verification
  • A claim is taking longer than expected to process
  • You believe a claim was processed incorrectly
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Frequently Asked Questions

Please include as much detail as possible, such as the patient name, employer name, insurance carrier, date of service, provider name, and a brief summary of the issue. If you have an EOB, bill, or denial notice, keep that handy in case our team needs additional information.
Yes. If your claim was denied, our team can help you better understand the reason for the denial and walk you through the next steps.
Yes. If you received a bill and are unsure whether it was processed correctly through your insurance, submit the form and our team can help review the situation.
Yes. This page already supports questions about confirming an in-network doctor, and we recommend including the provider name and plan information in your request.
Yes. The current claims page already notes that coordination of benefits is one of the reasons to contact your team.
Yes. The current page specifically lists qualified health coverage letter requests as a reason to use this form.

A member of our team will review your submission and follow up as soon as possible. For urgent issues, you can also call the office directly at 800-674-9235.

You can use this form for provider billing questions. The current page already identifies provider billing as one of the main reasons to reach out.
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